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Ordering with Lussolo
The Lussolo Order Process: Crafted with Passion, Delivered with Care
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Share Your Vision
Begin your bespoke journey by reaching out to us with your ideas. Whether it's a sketch, a photo, or a detailed description, our designers are ready to listen. Expand this section to fill out a simple form or to schedule a consultation, and let's start crafting your dream piece.
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Collaborative Design
Once we understand your vision, the collaborative design process begins. Our expert artisans will work with you to refine sketches and renderings, ensuring every detail resonates with your personal style. Click here to view examples of our custom designs and to learn more about the customization process.
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Artisanal Creation
After approving the final design, our Italian artisans will bring your piece to life using ethically sourced materials and lab-grown diamonds. This section unfolds to reveal the meticulous steps of our crafting process, from selecting the perfect stones to the final polish.
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The Lussolo Touch
Before your bespoke piece leaves our atelier, it undergoes a rigorous quality inspection. Once perfected, it's carefully packaged and prepared for delivery. Discover the special touches that make unboxing a Lussolo creation as luxurious as the piece itself.
Questions
Where are Lussolo jewelry pieces made?
All Lussolo jewelry is handcrafted with precision and care in Italy by our skilled artisans. Each piece is a testament to the rich heritage of Italian craftsmanship.
What materials does Lussolo use?
Lussolo is committed to sustainability. We use ethically sourced, lab-grown diamonds and recycled precious metals in all our jewelry, ensuring each piece is both beautiful and responsible.
How long does it take to craft a Lussolo piece?
Custom pieces typically take two to four weeks to craft, as they are made to order. This timeframe allows our artisans to ensure the highest quality. Once the piece is ready, it is shipped to you with insured delivery.
Can I request a specific design for my jewelry?
Absolutely! Lussolo specializes in bespoke jewelry. You can submit your design ideas, and our artisans will work with you to bring your vision to life.
How do I determine my ring size?
You can use our online sizing guide to find your perfect fit. If you're between sizes, we recommend choosing the larger size for comfort.
What is your return policy?
We strive for complete satisfaction with every Lussolo piece. Lussolo orders are guaranteed with a 30 day return and exchange policy for non-bespoke orders. Please refer to our return policy for detailed information.
Do you offer international shipping?
Yes, Lussolo offers insured international shipping. Additional duty charges and delivery times may vary depending on your location.
Is my purchase from Lussolo environmentally friendly?
Yes, sustainability is at the core of our ethos. Our use of lab-grown diamonds and recycled materials ensures that your purchase is environmentally conscious.